Skip to main content

​
MedAssist Agent

MedAssist is a medical assistant agentic capability that enables users to communicate with Eka’s state-of-the-art medical LLM for medical concerns and healthcare guidance. It supports real-time, multi-modal interactions and is designed for integration into consumer apps, clinical platforms, and enterprise healthcare systems. Read more : (API Reference - Medassist) section.

​
How It Works

MedAssist operates using a session-based architecture:
  1. Session Creation
    Create a new session using your API key.
  2. WebSocket Connection
    Connect to the session via WebSocket to enable real-time, bidirectional communication.
  3. Multi-Format Communication
    Send and receive messages in multiple formats during an active session.

​
Supported Content Types

  • Text Messages
    Direct text-based medical queries and follow-up questions.
  • Audio Messages
    Voice recordings for conversational medical interactions.
  • File Uploads
    Medical documents, images, lab reports, or clinical files for contextual understanding.

​
Use Cases

​
Patient Medical Guidance

Enable patients to ask medical questions and receive contextual, reference-backed responses for general healthcare guidance and next steps.

​
Symptom Exploration and Triage

Guide users through symptom discussions to help structure inputs for triage, escalation, or clinician follow-up workflows.

​
Pre-Consultation Support

Collect and structure patient concerns before a clinical visit, helping clinicians start consultations with better context.

​
Post-Consultation Clarifications

Allow patients to ask follow-up questions after a visit to better understand instructions, medications, or care plans.

​
Medical Document Contextualization

Use uploaded lab reports or medical documents to provide explanations and contextual insights in natural language.

​
Multimodal Conversational Interfaces

Power chat- and voice-based medical assistants in mobile apps, web portals, or kiosks using a single agent interface.

​
Telehealth and Virtual Care Assistants

Embed MedAssist into teleconsultation platforms to support patients before, during, or after virtual visits.

​
Notes & Considerations

  • Informational only
    MedAssist provides medical information and guidance but does not replace professional medical advice.
  • Session-scoped context
    Conversation context is maintained within a session and should be persisted externally if needed.
  • Verification recommended
    Outputs should be reviewed by healthcare professionals before being used in clinical decision-making.
  • Privacy and compliance
    Ensure proper handling of patient data and compliance with applicable healthcare regulations.
  • Network requirements
    Real-time communication requires stable WebSocket connectivity.

​
Ideal For

  • Consumer health apps
  • Telemedicine platforms
  • Hospital patient portals
  • Digital health assistants
  • Enterprise healthcare workflows
Read more : (API Reference - Medassist) section.