curl --request GET \
--url https://api.eka.care/voice/v1/sessions/{session_id}/audio \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.eka.care/voice/v1/sessions/{session_id}/audio"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.eka.care/voice/v1/sessions/{session_id}/audio', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));HttpResponse<String> response = Unirest.get("https://api.eka.care/voice/v1/sessions/{session_id}/audio")
.header("Authorization", "Bearer <token>")
.asString();using RestSharp;
var options = new RestClientOptions("https://api.eka.care/voice/v1/sessions/{session_id}/audio");
var client = new RestClient(options);
var request = new RestRequest("");
request.AddHeader("Authorization", "Bearer <token>");
var response = await client.GetAsync(request);
Console.WriteLine("{0}", response.Content);
require 'uri'
require 'net/http'
url = URI("https://api.eka.care/voice/v1/sessions/{session_id}/audio")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"session_id": "ses_abc123def456",
"status": "success",
"audio_url": "https://<bucket>.s3.ap-south-1.amazonaws.com/<key>?X-Amz-Expires=86400&...",
"expires_in": 86400,
"expires_at": 1753162800
}{
"error": {
"code": "invalid_audio_format",
"message": "Audio format 'audio/mp3' is not supported",
"details": {}
}
}{
"error": {
"code": "invalid_audio_format",
"message": "Audio format 'audio/mp3' is not supported",
"details": {}
}
}Get Session Audio
Fetch the complete recording of a session as a presigned download URL (single combined MP3). Available for businesses with full-audio access enabled — contact support to enable it for your workspace. The combined audio is prepared in the background after End Session; until it is ready this endpoint returns 404 audio_not_available, so retry after a short delay. The recording is retained for 24 hours after the consultation by default (configurable per business) and is deleted after that — call this API within that window and download the audio via the returned presigned URL. Presigned URLs also expire — fetch a fresh URL when needed, don’t store it.
curl --request GET \
--url https://api.eka.care/voice/v1/sessions/{session_id}/audio \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.eka.care/voice/v1/sessions/{session_id}/audio"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.eka.care/voice/v1/sessions/{session_id}/audio', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));HttpResponse<String> response = Unirest.get("https://api.eka.care/voice/v1/sessions/{session_id}/audio")
.header("Authorization", "Bearer <token>")
.asString();using RestSharp;
var options = new RestClientOptions("https://api.eka.care/voice/v1/sessions/{session_id}/audio");
var client = new RestClient(options);
var request = new RestRequest("");
request.AddHeader("Authorization", "Bearer <token>");
var response = await client.GetAsync(request);
Console.WriteLine("{0}", response.Content);
require 'uri'
require 'net/http'
url = URI("https://api.eka.care/voice/v1/sessions/{session_id}/audio")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"session_id": "ses_abc123def456",
"status": "success",
"audio_url": "https://<bucket>.s3.ap-south-1.amazonaws.com/<key>?X-Amz-Expires=86400&...",
"expires_in": 86400,
"expires_at": 1753162800
}{
"error": {
"code": "invalid_audio_format",
"message": "Audio format 'audio/mp3' is not supported",
"details": {}
}
}{
"error": {
"code": "invalid_audio_format",
"message": "Audio format 'audio/mp3' is not supported",
"details": {}
}
}404 audio_not_available, so retry after a short delay.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Session ID returned by Create Session
"ses_abc123def456"
Response
Presigned URL for the combined session audio
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